FAQ
Have questions about shipping, returns, payment options and more?
Here are our most frequently asked questions from our community and customers.
How long does it take to receive my order?
Our standard processing time for print-on-demand orders is typically 2-3 business days. Shipping times vary depending on your location and chosen shipping method. You can find estimated delivery times during checkout.
Can I customize the design on the clothing items?
We cannot customize the designs in our catalog. But, we do offer customized design concept and development services. If you'd like to know more, reach out to us by using the contact form on our site or send an email to hiphopquotablz@gmail.com.
What are the care instructions for printed apparel?
To ensure the longevity of your printed apparel, we recommend washing them inside out in cold water with similar colors. Tumble dry on low heat or hang dry. Avoid ironing directly on the printed design.
What sizes are available for your clothing items?
Our clothing items typically come in a range of sizes from small to up to 5x. Specific size availability may vary depending on the product. You can find detailed size charts on each product page.
Do you offer returns or exchanges?
Visit our return policy here.
Are your products ethically sourced and environmentally friendly?
We strive to work with suppliers who uphold ethical and sustainable practices. Many of our products are sourced from suppliers committed to fair labor practices and eco-friendly manufacturing processes.
Can I track my order?
Yes, you will receive a tracking number via email once your order has been shipped. You can use this tracking number to monitor the status of your delivery.
Do you ship internationally?
Not at the moment. In March 2024, we will begin shipping to the United Kingdom. Shipping costs and delivery times may vary depending on your location. You can check shipping options and costs during checkout.
Can I cancel my order after it has been placed?
Orders can be canceled within 24 hours of purchase. Please contact our customer service team as soon as possible to request a cancellation.
What payment options do you accept for orders?
We accept a variety of payment methods to provide convenience and flexibility for our customers. Our accepted payment options include:
- PayPal
- Visa
- Mastercard
- American Express (AMEX)
- Discover
- Apple Pay
- Google Pay
- Meta Pay
- Klarna
You can choose your preferred payment method during the checkout process. Rest assured that all payment transactions are securely processed to protect your sensitive information. If you have any questions or encounter any issues with payment, please don't hesitate to contact our customer service team via chat for assistance.
Do you offer wholesale options for bulk orders?
Yes, we offer wholesale options for customers interested in purchasing our products in bulk quantities. Please contact hiphopquotablz@gmail.com for more information, we’ll be glad to discuss our wholesale options.
Are there any discounts available for wholesale orders?
We often provide discounts for bulk or wholesale orders. The specific discount depends on factors such as order quantity, product selection, and customization options. Our wholesale team can provide you with detailed pricing and discount information based on your specific requirements.
Can I customize bulk orders with my own designs or branding?
No, we don’t offer customization services for bulk orders at this time. Our design team can work with you to create custom designs that align with your brand identity and requirements. To discuss design offerings, complete the contact form on our site or email us at hiphopquotablz@gmail.com
What is the turnaround time for wholesale orders?
Turnaround times for wholesale orders may vary depending on the size of the order, complexity of customization, and current production capacity. Our team will provide you with an estimated turnaround time based on your specific order details. We strive to fulfill wholesale orders efficiently while maintaining the highest quality standards.